At Oda, we come to work every day with the goal of creating affordable grocery services to make the logistics of living surprisingly easy for our customers in Norway and Sweden. That’s what gets us fired up. First we built Norway’s leading online grocery store and now, partnered with Mathem in Sweden, we’re on our way to becoming the world’s most effective retail system. With our wide selection and competitive prices, we deliver to the doorsteps of thousands of Scandinavian homes every week.

We’re looking for a Fulfillment Operating Manager to join Oda!

We are now looking for a dedicated Operating Manager to join our fulfillment team at Lier, leading the Dry department on the night shift! In this role, you’ll help create a safe, efficient, and well-organized shift where teamwork and communication thrive.

You'll lead a team of Team Leaders, setting clear expectations and ensuring effective communication across shifts. Your focus will be on creating a well-organized environment, where performance is optimized, and all team members are supported to reach their full potential. This role requires a hands-on approach in a fast-paced setting, where your leadership skills will drive both operational success and continuous improvement.

What we offer 🚀

This is your chance to make a real impact as a Fulfillment Operating Manager in a fast-moving company with a product people love—while shaking up the grocery industry. You’ll experience:

• Teammates who aim high and have each other’s backs. We care about people, and that means supporting each other every step of the way.

• A flat structure where we team up across disciplines to solve exciting challenges. Big ideas come from everywhere!

• A transparent way of working. We use Slack to stay in the loop—less email, fewer meetings, more getting things done.

• Discounted lunch and a free gym to stay fueled and energized.

What you’ll be doing as our Fulfillment Operating Manager

• Lead with empathy; coach team leaders, be there for employees, and help address concerns.

• Support your shift of 70 employees by leading and coaching 8 team leaders and 60 operators, driving a safe, efficient, and high-quality shift, using KPIs to guide improvements.

• Investigate serious incidents through Root Cause Analyses (RCAs) and ensure follow-ups are completed.

• Keep the shift structured and organized by setting clear expectations and ensuring smooth meetings and reports.

• Make sure teams are well-balanced and have the right skills to succeed.

• Help test and roll out new initiatives to improve our operations.

What you’ll need to succeed 🌟

• Experience as an operational leader, ideally with broad personnel responsibility.

• Familiarity with warehouse management systems and technology.

• A problem-solving mindset and the ability to navigate challenges in a fast-paced environment.

• Confidence in working with numbers and using data to support daily operations.

• Since English is our working language, we’re looking for someone with strong communication skills in English, both written and spoken.

What would be nice to have 💡

• A great communicator who fosters collaboration within and across shifts.

• Someone who thrives in a fast-paced environment and takes charge when needed.

• A problem solver with a proactive mindset, always looking ahead and driving improvements.

• A hands-on leader who enjoys being present on the floor, motivating and guiding the team.

• A people-first approach, ensuring a safe, structured, and high-spirited work environment.

• Strong time management skills, balancing priorities and meeting deadlines effectively.

A few final words

At Oda, you’ll join a passionate, ambitious team working to change the future of grocery shopping. We’re all different—just like you—and we wouldn’t have it any other way. If you need any adjustments or support during the application process, just let us know, and we’ll do our best to help. We believe in the strength of a diverse workforce and want everyone to have an equal shot at landing the job. 🧡

Come build the future of grocery with us! Want to know more about how we work? Check out these posts on Medium.We can’t wait to hear from you! 🧡